Gutanga Urunigi
Itsinda ryiyemeje kwagura imbaraga zacu zirambye kumurongo mugari. Turakoresha imbaraga zacu nkumukino wambere wimikino wabigize umwuga hamwe numuyoboro mugari wo gukwirakwiza kandi dukoresha imbaraga zacu zo kugura kugirango duteze imbere ibikorwa byubucuruzi birambye. Muguhuza ibipimo bijyanye na ESG mugusuzuma Itsinda kubishobora gutangwa nabatanga isoko, turemeza ko abafatanyabikorwa batanga amasoko yujuje ibyifuzo byacu birambye. Nyamuneka reba igitabo cyacu gishinzwe gutanga amasoko mu micungire y’imicungire y’imibereho hepfo kugirango ubone ibisobanuro birambuye.
Kugira ngo ibibazo by’abafatanyabikorwa bikemure ubuziranenge bw’ibicuruzwa n’umutekano, Itsinda rishyira mu bikorwa ingamba zitandukanye zo kugenzura ubuziranenge bw’ibicuruzwa, harimo gukurikirana buri gihe no gusuzuma imikorere y’abatanga isoko. Ibikorwa bitandukanye byemeza ko ibicuruzwa bihoraho, byujuje ubuziranenge bikozwe kandi bikagabanya ingaruka zo kwibuka kwinshi.
Isuzuma ry'abatanga isoko
Nka marushanwa akomeye ya siporo, twiyemeje kwagura imbaraga zacu zirambye murwego rwo gutanga. Gukoresha ubuyobozi bwisoko ryacu nimbaraga zo kugura, turashishikariza abatanga isoko kwitabira ibikorwa birambye. Kugirango tumenye neza ko abatanga ibicuruzwa bahuza nibisabwa biramba, twinjije ibipimo bya ESG mubisuzuma byacu kubatanga isoko kubashaka kuzaba ndetse n'abariho.
Muri Gicurasi 2023, Itsinda ryavuguruye igitabo cy’imicungire y’imicungire y’imicungire y’imicungire y’imicungire y’imibereho ijyanye n’ubuyobozi bw’Ubushinwa CSR bukwiye hamwe n’ibisabwa n’inganda kugira ngo birusheho kugera ku iterambere rirambye hamwe n’abafatanyabikorwa bakomeye mu bucuruzi. Igitabo kiraboneka kurubuga rwa Xtep.
Abatanga isoko
Umusaruro wacu ushingiye cyane kubikoresho byatanzwe nabaduhaye isoko, abo dukomokamo byinshi mubicuruzwa byacu. Kugeza mu 2023, 69% byinkweto zacu na 89% byimyenda yacu yoherejwe hanze. Itsinda ryifatanije nabatanga 573 kwisi yose, hamwe 569 mugihugu cyUbushinwa na 4 mumahanga.
Dutondekanya abaduha ibicuruzwa mubyiciro bitandukanye kugirango twumve neza ibyo dutanga. Kugira ngo dushimangire imicungire y’ibyago hirya no hino mu isoko, twanonosoye ibisobanuro by’abatanga isoko muri uyu mwaka twagura icyiciro cya 2 kandi dushyiramo abatanga ibikoresho fatizo nka Tier 3. Kuva umwaka urangiye, dufite abatanga 150 bo mu cyiciro cya 1 na 423 bo mu cyiciro cya 2 . Kujya imbere, kunoza imikoranire nabatanga icyiciro cya 3 bikomeje kwibandwaho mugihe dushaka kunoza imikorere irambye.
Igisobanuro:
Ubuyobozi bwa ESG
Imiyoboro yacu itanga amasoko ikubiyemo ingaruka zitandukanye z’ibidukikije n’imibereho, kandi dukora uburyo bwuzuye bwo gutanga amasoko yuzuye, buboneye kandi buboneye kugirango tugabanye izo ngaruka. Ikigo gishinzwe gutanga amasoko hamwe nitsinda ryitiriwe ibicuruzwa bitandukanye rikorana cyane nabatanga isoko kugirango bakore neza. Turashishikariza abatanga isoko bose, abafatanyabikorwa mu bucuruzi, hamwe nabafatanyabikorwa kubahiriza ibipimo ngenderwaho ku bikorwa by’ubucuruzi bushingiye ku bidukikije, imibereho myiza, n’imyitwarire ijyanye n’ibisabwa nitsinda. Ibi bisabwa byose byerekanwe mumabwiriza agenga imyitwarire no gutanga amasoko, kandi turateganya ko abafatanyabikorwa bacu bazayubahiriza mubufatanye bwacu.
Uburyo bushya bwo gutanga isoko
Turagenzura byimazeyo abashobora gutanga ibicuruzwa binyuze mubyiciro byambere byujuje ubuziranenge no kubahiriza ibyakozwe n’ikigo gishinzwe gutanga amasoko (SMC), kandi abatanga isoko batsinze iri genzura ryambere bazakorerwa ubugenzuzi ku mbuga bwakozwe n'abakozi babishoboye nk'abagenzuzi b'imbere bo mu isoko ryacu. iterambere, kugenzura ubuziranenge, hamwe nishami rishinzwe ibikorwa. Iri genzura ryibibanza rirakoreshwa kubatanga ibicuruzwa harimo gutanga ibikoresho fatizo byinkweto ninkweto, ibikoresho bifasha no gupakira, ibicuruzwa byarangiye, ibicuruzwa bitarangiye. Ibisabwa bijyanye byagejejwe kubatanga ibicuruzwa binyuze mumategeko agenga imyitwarire.
Muri 2023, twazamuye ibyifuzo byubugenzuzi bwimibereho mubyiciro byinjira kugirango tumenye abatanga isoko batujuje ibyangombwa bisabwa. Mu mwaka, twinjije abatanga isoko 32 bashya nigihe gito murusobe rwacu, kandi twanga kwinjira mubatanga ibicuruzwa bibiri kubera ibibazo byumutekano. Abatanga isoko basabwe gukemura neza no gukosora ingaruka z'umutekano zagaragaye kugirango inzira zindi zitangwe.
Ku batanga ibicuruzwa mu mahanga, dushiraho abatanga isoko ry’abandi kugira ngo bakore igenzura ry'abatanga ibintu bikubiyemo imirimo y'agahato, ubuzima n'umutekano, imirimo mibi ikoreshwa abana, umushahara n'inyungu, amasaha y'akazi, ivangura, kurengera ibidukikije no kurwanya iterabwoba.
Isuzuma ryabatanga isoko
Abatanga isoko bariho nabo basuzumwa binyuze mu gusuzuma inyandiko, kugenzura aho, no kubaza abakozi. Hagati y'Ukwakira na Ukuboza 2023, ikirango cya Xtep cyakoze isuzuma ngarukamwaka ku myenda minini yose hamwe n’ibicuruzwa byarangiye, bikubiyemo ibice birenga 90% by’abatanga icyiciro cya mbere. Igenzura ryicyiciro cya 2 kubatanga ibikoresho bizatangira muri 2024.
Abagenzuzi bo mu cyiciro cya 1 cy’ibicuruzwa bya Xtep baragenzuwe, harimo abakora imyenda, inkweto, n’ibikoresho bidoze. 34% by'abatanga isoko basuzumwe barenze ibyo dusabwa, mugihe 42% byujuje ibisabwa naho 23% byakozwe munsi y'ibyo twari twiteze. Ubwiyongere bw'abatanga ibicuruzwa butujuje ibyifuzo byacu byatewe ahanini no kuzamura ibipimo ngenderwaho byacu, kandi muri abo batanga batatu muri bo bahagaritswe nyuma yo gusuzuma. Abatanga isoko basigaye batujuje ibyifuzo byacu basabwe gushyira mubikorwa ubugororangingo mbere yimpera za 2024.
Kubirango bishya, dukora mbere na mbere ubugenzuzi bwabandi bantu ku bicuruzwa byinkweto, twibanda ku burenganzira bwa muntu no kurwanya iterabwoba. Dutanga raporo yo gusuzuma buri mwaka. Kutubahiriza ibyo aribyo byose bizamenyeshwa abatanga isoko hamwe nibikosorwa biteganijwe mugihe cyagenwe. Igenzura rya kabiri rizakorwa kugira ngo ingamba zo gukosora zirusheho kugenda neza, kandi abatanga isoko badashobora kuzuza ibyo bakeneye mu bucuruzi ndetse n’ibipimo bishobora guhagarikwa. Muri 2023, abatanga ibicuruzwa byose bishya batsinze isuzuma.
Ibipimo ngenderwaho byo gushyira mu bikorwa no gushyira mu bikorwa ibisubizo byatanzwe n’abatanga isuzuma ry’inshingano mbonezamubano muri make ku buryo bukurikira:
Kuzamura abatanga isoko no kubaka ubushobozi bwa ESG
Kugirango dushyigikire abatanga isoko muguhuza ibyifuzo byitsinda kubyerekeranye nibidukikije n'imibereho myiza y'abaturage, dukomeje kwifatanya nabaduha isoko kugirango twumve aho ubushobozi bwabo bugarukira kandi tubaha ubumenyi nubumenyi bukenewe kugirango imikorere ya ESG irusheho kuba myiza. Uku gusezerana kandi gutuma kandi kumenya no kugabanya ingaruka z’ibidukikije n’imibereho bishobora gutangwa.
Mu mwaka, twakoresheje amahugurwa ya ESG kubahagarariye abahagarariye ibirato byinkweto hamwe nabatanga imyenda. Abahagarariye ibicuruzwa 45 bose bitabiriye aya mahugurwa, aho twashimangiye ibyo dutegereje ku mibereho n’ibidukikije ndetse tunashimangira ubumenyi bw’abatanga isoko ku buryo burambye bwo gutanga amasoko.
Twongeyeho, twahujije impuguke zabandi kugirango bategure amahugurwa ahoraho kubibazo bya ESG kubatanga ibicuruzwa hanze. Byongeye kandi, twatanze amahugurwa ahuriweho na politiki yo kurwanya ruswa ku bakozi bashya b'ibirango byacu bishya. Ibyavuye muri aya mahugurwa yose yabonaga ko bishimishije.
Ibicuruzwa nubuziranenge bwibikoresho
Ubwishingizi bufite ireme ningirakamaro mubikorwa byacu. Ibicuruzwa byacu bikorerwa ibizamini bikomeye byo kugenzura ubuziranenge, bifasha kwemeza ko ibintu byujuje ubuziranenge bwitsinda bigurishwa kubakiriya bacu. Amatsinda yacu agenzura ubuziranenge ashinzwe uburyo bwo kugenzura ubuziranenge, burimo gupima icyitegererezo no kugenzura kugirango tunoze ubuziranenge bwabatanga isoko.
Uburyo bwo kugenzura ubuziranenge bwibicuruzwa nuburyo bukoreshwa
Dufite ISO9001 yemewe na sisitemu yo gucunga neza ubuziranenge kugirango tumenye ubuziranenge bwibikorwa byacu binyuze mubikorwa bisanzwe. Mu cyiciro cya R&D, itsinda ryacu ryibipimo rikora igerageza ryimbitse no kugenzura ibicuruzwa nibikoresho kugirango bitezimbere ibipimo bibyara umusaruro mwinshi. Uyu mwaka, twashyize mubikorwa uburyo bushya bwo kuyobora kubijyanye no kwambara amakarito yimyenda no kubika ububiko. Mu 2023, Itsinda ry’Ubuziranenge ryashyizeho kandi rivugurura ibice 22 by’ubuziranenge bw’imyenda (harimo 14 byashyizwe mu bikorwa n’ibigo 8 n’ibipimo ngenderwaho 8 by’imbere) kandi byitabira gutegura ibipimo 6 by’imyambaro y’igihugu no kuvugurura ibipimo 39 by’igihugu, byose bigamije kunoza imikorere y’imicungire y’ubuziranenge; .
Muri Nzeri 2023, Xtep yateguye ikiganiro cyo kunoza ibizamini bya fiziki ya chimique y’ibikoresho bikoreshwa mu nkweto, yitabiriwe n’abatanga meshi, abatekinisiye, abashoramari, n’abahagarariye inganda zarangije ibicuruzwa. Ikiganiro cyibanze ku bisabwa byihariye byo gukoresha ibikoresho bishya. Xtep yashimangiye ko hakenewe isuzumabumenyi ryuzuye no kugabanya ingaruka zishobora guterwa mu cyiciro cya mbere cy’iterambere ry’iterambere, ndetse no gukenera kunonosorwa mu guhitamo ibikoresho fatizo n’ibikorwa bitunganywa, hubahirizwa byimazeyo protocole zashyizweho.
Muri uyu mwaka, Xtep yakiriye ibicuruzwa byiza byamenyekanye mumiryango itandukanye:
- Umuyobozi w'ikigo gishinzwe imicungire y’ubuziranenge ya Xtep yahawe igihembo cyiswe “Umuntu wateye imbere mu bikorwa by’ubuziranenge,” byongera imbaraga za disikuru ya Xtep mu bijyanye n’imyenda y’imyenda n’imyenda no kuzamura izina ry’ikirango.
- Ikigo cyipimisha imyenda ya Xtep cyitabiriye amarushanwa yo gupima ubuhanga bwa "Fibre Inspection Cup" yateguwe na Biro ishinzwe kugenzura Fibre. Ba injeniyeri batanu bipimisha bitabiriye kandi batsindira igihembo cya mbere mumarushanwa yubumenyi bwitsinda.
Ku cyiciro cy'umusaruro, amatsinda yo gucunga ubuziranenge akurikirana ubuziranenge n'umutekano by'ibikoresho fatizo n'ibicuruzwa byarangiye. Bakora kandi ibikorwa byogusuzuma ubuziranenge kubikorwa byumusaruro kandi bagenzura ubugenzuzi bwibicuruzwa byiza kugirango ibicuruzwa byarangiye kubaduha ibicuruzwa byujuje ubuziranenge bwumubiri nubumara mbere yo kugezwa kubakiriya. Mubyongeyeho, Xtep ikora igeragezwa rya buri kwezi kubatanga icyiciro cya 1 nicyiciro cya 2. Ibikoresho bito, ibifatika, nibicuruzwa byoherejwe byoherezwa muri laboratoire y’abandi bantu yemewe mu gihugu buri gihembwe, byemeza ko ibicuruzwa byanyuma bihuye n’ibipimo by’igihugu ndetse n’ubuziranenge bw’ibicuruzwa n’umutekano.
Gutezimbere ubuziranenge bwibicuruzwa, Itsinda ryashyizeho uruziga rudasanzwe rwo kugenzura ibintu nka jacketi hasi ninkweto, bituma ubuziranenge buhoraho mubyiciro byibicuruzwa byihariye. Iri tsinda rikora kandi isesengura ryibicuruzwa byapiganwa kugirango hongerwe ibipimo byibicuruzwa nuburyo bwo kugerageza mugihe biteza imbere ubuziranenge nibicuruzwa.
Inyigo
Muri 2023, twateguye amahugurwa ya ISO9001 yubuziranenge bwa sisitemu yubuyobozi, aho abitabiriye 51 bose batsinze isuzuma bagahabwa "Sisitemu yo gucunga ubuziranenge - Icyemezo cya Auditori Yimbere".
Itsinda kandi rishyira mu bikorwa uburyo bunoze bwo kugenzura ubuziranenge ku bicuruzwa bituruka hanze, kandi inama yo gusuzuma ubuziranenge buri kwezi ikorwa kugira ngo habeho imiyoborere myiza. Turakomeza kuzamura ubushobozi bwabakozi bacu mugucunga ubuziranenge bwibicuruzwa, kandi dushyigikira abakozi bacu kwitabira amahugurwa nkamahugurwa yo kurwanya ingamba zakozwe na Micropak hamwe namahugurwa yuburyo bwo gupima na SATRA. Muri 2023, kugirango huzuzwe ubuziranenge bwibicuruzwa n’inganda, K · SWISS na Palladium bashyizeho imashini zikoresha imashini zikoresha imashini zikoresha imashini zikoresha imashini zikoresha imashini zikoresha imashini zikoresha imashini zikoresha imashini zikoresha imashini zidoda, imashini zidoda zikoresha mudasobwa, icapiro rya digitale, n’ibindi bikoresho n’ikoranabuhanga, ari nako bishyira mu bikorwa umurongo wuzuye wangiza ibidukikije.
Kugirango dukomeze kumenyeshwa ibitekerezo byabakiriya bacu, ishami ryacu rishinzwe kugurisha riganira buri cyumweru nishami rishinzwe gucunga amasoko kandi itsinda ryacu rishinzwe ubuziranenge rizasura amaduka yumubiri kugirango bamenye imigendekere yisoko nibikenewe kubakiriya.
Kuzamura ibicuruzwa byiza kugenzura hamwe nabaguzi hamwe nabakiriya
Dufasha cyane abaduha isoko kubaka ubuziranenge no kugenzura ubushobozi bwo kuzamura ubuziranenge bwibicuruzwa muri rusange. Twatanze amahugurwa kubijyanye no gupima ubumenyi no kongera ubumenyi bwumwuga kubatanga amakoperative yo hanze n'abakozi ba laboratoire, hakurikiraho gusuzuma no gutanga ibyemezo. Ibi byafashaga kunoza uburyo bwiza bwo gucunga neza abaduha isoko kandi mu mpera za 2023, laboratoire 33 zitanga ibicuruzwa zari zimaze kwemezwa, zikubiyemo imyenda, icapiro, ibikoresho, hamwe nabatanga ibikoresho.
Twatanze amahugurwa yo gutanga ibyemezo bya FQC / IQC kubatanga icyiciro cya 1 nicyiciro cya 2 kugirango dushishikarize kwifata neza murwego rwo gutanga amasoko, kunoza ibipimo byibicuruzwa, no gushyigikira iterambere ryingirakamaro. Twongeyeho, twateguye amahugurwa 17 yubuziranenge bwimyenda, twitabira abahagarariye abatanga isoko imbere n’imbere 280.
Gucunga umubano wabakiriya no kunyurwa
Kuri Xtep, dukoresha uburyo bwa mbere bwabaguzi, twemeza itumanaho ryeruye hamwe nabakiriya bacu kugirango babone ibyo bakeneye. Dukemura ibibazo muburyo bwo gushyiraho igihe cyo gukemura, kugenzura iterambere, no gukora ibisubizo byumvikanyweho kugirango tunezeze abakiriya.
Twashyizeho protocole yibutsa ibicuruzwa nibibazo byiza. Mugihe habaye kwibukwa gukomeye, Ikigo cyacu gishinzwe imicungire yubuziranenge gikora iperereza ryimbitse, raporo zagaragaye kubuyobozi bukuru, hagafatwa ingamba zo gukosora kugirango habeho ibizaza. Muri 2023, ntabwo twigeze twibuka cyane kubera ubuzima cyangwa ibibazo byumutekano. Turizeza abakiriya gusana, gusimbuza, cyangwa kugurisha ibicuruzwa byaho, kandi ikirango cya Xtep cyashyize mubikorwa gahunda yo gusubiza ibicuruzwa byiza, hamwe na Politiki yuzuye yo kugaruka no kuvunja yemerera kwemererwa bidasubirwaho ibicuruzwa byambarwa.
Twiyeguriye "400 Hotline" niyo ngingo ya mbere yo guhura kubibazo by'abakiriya. Ibirego byanditswe, bigenzurwa, kandi mubisanzwe byashubijwe muminsi 2 yakazi, hamwe nibikoresho byihariye bigenewe gukemura ibibazo byihariye bigoye muri kamere. Umubare w'ibibazo byakiriwe binyuze kuri “400 Hotline” mu 2023 ni 4,7556. Turakora kandi buri kwezi guhamagarwa kugirango tumenye kunyurwa kwabakiriya no gutumira ibitekerezo kubakoresha "400 Hotline". Muri 2023, twageze ku gipimo cya 92,88% cyo kunyurwa, kiri hejuru yintego yambere ya 90%.
Twazamuye "400 Hotline" muri uyumwaka hamwe na sisitemu yo kugendana amajwi kugirango tunonosore neza hagati yabahamagaye nabakoresha ubuzima. Nkigisubizo, ubushobozi bwabakiriya bacu bwo kwakira serivisi bwiyongereyeho hejuru ya 300%, kandi umurongo wa terefone yacu wazamutseho 35%.
6Habayeho kwiyongera kugaragara mu mubare w’ibibazo by’abakiriya, ahanini biterwa n’izamuka ry’ibicuruzwa mu mwaka. Icyakora, umubare w’ibirego n’ibibazo byose wagabanutse ugereranije na 2022.