Ukuphatha ukuhlinzeka

IQembu lizimisele ukwelula imizamo yethu yokusimamisa ochungechungeni olubanzi lokuhlinzeka. Sisebenzisa amandla ethu njengomkhiqizo wezemidlalo okhokhelwayo onenethiwekhi yokusabalalisa ebanzi futhi sisebenzisa amandla ethu okuthenga ukuze sikhuthaze izinqubo zebhizinisi ezisimeme zabahlinzeki. Ngokuhlanganisa imibandela ehlobene ne-ESG ekuhloleni kweQembu abahlinzeki abangaba nabakhona, siqinisekisa ukuthi ozakwethu bochungechunge lokuhlinzeka bafeza izidingo zethu zokusimama. Sicela ubheke Ibhukwana lethu Lokulawulwa Kwezibophezelo Zenkampani Yomhlinzeki Wempahla ngezansi ukuze uthole imininingwane eyengeziwe.

Ukuze kubhekwane nokukhathazeka kwababambe iqhaza mayelana nekhwalithi nokuphepha komkhiqizo, IQembu lisebenzisa izinyathelo ezihlukahlukene zokulawula ikhwalithi yomkhiqizo, okuhlanganisa ukuqapha okuvamile nokuhlola ukusebenza kwabahlinzeki. Imizamo ehlukene iqinisekisa ukuthi imikhiqizo engaguquki, yekhwalithi ephezulu iyakhiqizwa futhi inciphisa ubungozi bokukhumbula izinto ezinkulu.

Njengomkhiqizo wezemidlalo ohamba phambili, sizinikele ekwandiseni imizamo yethu yokusimama kulo lonke uchungechunge lwethu lokuhlinzeka. Ngokusebenzisa ubuholi bethu bemakethe namandla okuthenga, sikhuthaza abahlinzeki ukuthi bamukele izinqubo ezizinzile. Ukuze siqinisekise ukuthi abahlinzeki bethu bahambisana nezidingo zethu zokusimama, sihlanganise indlela ye-ESG ekuhloleni kwethu abahlinzeki babo kokubili abasazoba nabahlinzeki bempahla abakhona.

NgoMeyi 2023, iQembu labuyekeza Imanuwali yalo Yokulawulwa Kwezibophezelo Zenkampani Yomhlinzeki ngokuhambisana ne-China CSR Due Diligence Guidance kanye nezidingo ezifanele zemboni ukuze kuzuzwe kangcono ukusimama nozakwethu ababalulekile bebhizinisi. IManuwali isiyatholakala kuwebhusayithi ye-Xtep.

Ukukhiqizwa kwethu kuncike kakhulu ezintweni ezihlinzekwa abahlinzeki bethu, okuvela kubo ingxenye enkulu yomkhiqizo wethu. Kusukela ngo-2023, ama-69% ezicathulo zethu kanye nama-89% okukhiqizwa kwezimpahla zethu akhishwe ngaphandle. Iqembu lisebenzisana nabahlinzeki abangu-573 emhlabeni jikelele, abangu-569 base-Mainland China nabangu-4 phesheya kwezilwandle.

Sihlukanisa abahlinzeki bethu ngezigaba ezihlukene ukuze siqonde kangcono isisekelo sokunikezwa kwethu. Ukuze siqinise ukulawulwa kwezinhlekelele kulo lonke uchungechunge lwethu lokuhlinzeka, sinezincazelo ezicolisisiwe zokuhlukaniswa kwabahlinzeki kulo nyaka ngokwandisa ububanzi beSigaba 2 futhi sihlanganise abahlinzeki bezinto ezingavuthiwe njengeSigaba 3. Kusukela ekupheleni konyaka, sinabahlinzeki beSigaba 1 abangu-150 nabahlinzeki beSigaba 2 abangu-423. . Ukuqhubekela phambili, ukuthuthukisa ukusebenzelana nabahlinzeki be-Tier 3 kusalokhu kugxilile njengoba sifuna ukuthuthukisa imisebenzi esimeme.

Inethiwekhi yethu yochungechunge lokuhlinzekwa kwempahla ibandakanya ubungozi obuhlukahlukene bezemvelo nezenhlalo, futhi senza izinqubo zokuthenga ezibanzi, ezinobulungisa nezingafihli ukuze sinciphise ubungozi obunjalo. Isikhungo Sokuphatha Abahlinzeki kanye namaqembu azinikele avela ezinkampanini ezihlukene asebenzisana eduze nabahlinzeki-mpahla ukuqinisekisa ukusebenza okuphezulu. Sikhuthaza bonke abahlinzeki, ozakwethu bebhizinisi, kanye nozakwethu ukuthi bahloniphe izindinganiso maqondana nemvelo, inhlalo, kanye nezinqubo zebhizinisi ezilungile ezihambisana nezimfuneko zeQembu. Zonke lezi zimfuneko zibonisiwe Emigomeni yethu Yokuziphatha Yabahlinzeki kanye Nebhukwana Lokuphatha Abahlinzeki, futhi silindele ukuthi ozakwethu bahambisane nazo kukho konke ukubambisana kwethu.

Sihlola ngokucophelela bonke abangase babe abahlinzeki-mpahla ngokusebenzisa isiqinisekiso sokuqala kanye nokubuyekezwa kokuthobelana kweSikhungo Sokuphathwa Kwabahlinzeki Bempahla (i-SMC), futhi abahlinzeki abaphumelela lokhu kuhlolwa kokuqala bayoba ngaphansi kokuhlolwa kwamabhuku okwenziwa endaweni okwenziwa izisebenzi eziqeqeshelwe ukuba ngabahloli bamabhuku bangaphakathi bochungechunge lwethu lokuhlinzeka. ukuthuthukiswa, ukulawula izinga, kanye neminyango yokusebenza. Lokhu kuhlola endaweni kusebenza kubahlinzeki okuhlanganisa nalabo abahlinzeka ngezinto ezingavuthiwe zezicathulo nezingubo, izinto ezisizayo nezokupakisha, ukukhiqizwa kwezimpahla eziqediwe, ukukhiqizwa kwezimpahla ezingaqediwe. Izimfuneko ezifanele ziye zakwaziswa kubahlinzeki ngokusebenzisa Ikhodi Yokuziphatha Yabahlinzeki bethu.

Ngo-2023, saphakamisa izidingo zethu zokuhlolwa kwesibopho somphakathi esigabeni sokwamukelwa kwabahlinzeki ukuze sihlole abahlinzeki abehlulekayo ukuhlangabezana nezimfuneko zethu zesibopho somphakathi. Phakathi nonyaka, sethule abahlinzeki-mpahla abasha abangama-32 abasemthethweni nabesikhashana kunethiwekhi yethu, futhi senqaba ukwamukelwa kwabahlinzeki ababili ngenxa yokukhathazeka ngokusebenza kwezokuphepha. Abahlinzeki bempahla bacelwe ukuthi babhekane kahle futhi balungise ubungozi bezokuphepha obuhlonziwe ukuze kuqhutshekwe nezinhlelo zokwamukelwa kwabahlinzeki.

Kubahlinzeki baphesheya kwezilwandle, siqoka abahlinzeki bezinkampani zangaphandle ukuthi benze ukuhlola kwamabhuku okuhlanganisa izici ezifana nokusebenza ngempoqo, ezempilo nokuphepha, ukusetshenzwa kwezingane, amaholo kanye nezinzuzo, amahora okusebenza, ukucwasa, ukuvikelwa kwemvelo kanye nokulwa nobuphekula.

Abahlinzeki abakhona babuye bahlolwe ngokubuyekezwa kwemibhalo, ukuhlolwa kwendawo, kanye nezingxoxo nabasebenzi. Phakathi kuka-Okthoba noDisemba 2023, uhlobo oluyinhloko lwe-Xtep lwenza ukuhlola kwaminyaka yonke kubo bonke abahlinzeki bezingubo abakhulu nemikhiqizo eqediwe, okuhlanganisa ngaphezu kuka-90% wabahlinzeki bethu ababalulekile beTier 1. Ukuhlolwa kwe-Tier 2 kubahlinzeki bempahla kuzoqala ngo-2024.

Abahlinzeki beSigaba 1 abangama-47 bomkhiqizo we-Xtep bahlolisisiwe, okuhlanganisa nalabo abakhiqiza izingubo zokugqoka, izicathulo, nezinto ezifekethisiwe. U-34% wabahlinzeki abahloliwe udlule izimfuneko zethu, kwathi u-42% wahlangabezana nemibandela futhi u-23% wenza ngaphansi kwesikulindele. Ukwanda kwabahlinzeki bempahla abangafinyeleli esikulindele kudalwe ikakhulukazi ukuthuthukiswa kwamazinga ethu okuhlola, futhi phakathi kwalaba bahlinzeki-mpahla abathathu kubo bamisiwe ngemva kokuhlola okwengeziwe. Abahlinzeki abasele abangazange bahlangabezane nesikulindele bacelwe ukuthi basebenzise ukulungisa ngaphambi kokuphela kukaJuni 2024.

Emikhiqizo emisha, ngokuyinhloko senza ucwaningo lwaminyaka yonke lwezinkampani zangaphandle emikhiqizweni yezicathulo, sigxile kumalungelo abantu kanye nokulwa nobushokobezi. Sikhiqiza umbiko wokuhlola minyaka yonke. Noma yikuphi ukungahambisani okuhlonziwe kuzokwaziswa nabahlinzeki ngokulungiswa okulindelekile phakathi nesikhathi esinqunyiwe. Ukucwaninga kwesibili kuzokwenziwa ukuze kuqinisekiswe ukusebenza ngempumelelo kwezinyathelo zokulungisa, futhi abahlinzeki abangakwazi ukuhlangabezana nezidingo namazinga ebhizinisi eQembu banganqanyulwa. Ngo-2023, bonke abahlinzeki bemikhiqizo emisha baphumelela ukuhlolwa.

Imibandela yokulinganisa nokusebenzisa imiphumela yokuhlolwa kwesibopho senhlalakahle yabahlinzeki ifinyezwa ngale ndlela elandelayo:

Ukuze sisekele abahlinzeki ekuhlangabezaneni nalokho okulindelwe yiQembu mayelana nokusebenza kwemvelo nenhlalo, siqhubeka sixoxisana nabahlinzeki bethu ukuze siqonde ukulinganiselwa kwabo futhi sibahlomise ngamakhono nolwazi oludingekayo ukuze benze kangcono i-ESG. Lezi zingxoxo zivumela futhi ukuhlonza kanye nokunciphisa ubungozi obungaba khona bezemvelo nezenhlalo phakathi kochungechunge lokuhlinzeka.

Phakathi nonyaka, senze ukuqeqeshwa kwe-ESG kwabamele abahlinzeki bezicathulo nezimpahla zomkhiqizo wethu. Isamba sabamele abahlinzeki bempahla abangama-45 bathamele lezi zikhathi, lapho sigcizelele khona lokho esikulindele ezenzweni zezenhlalo nezemvelo futhi sathuthukisa ukuqwashisa kwabahlinzeki mayelana nokusimama kwe-supply chain.

Ukwengeza, sihlanganyele ochwepheshe bezinkampani zangaphandle ukuze bahlele ukuqeqeshwa okuvamile ngezindaba ze-ESG kubahlinzeki bethu baphesheya kwezilwandle. Ngaphezu kwalokho, sinikeze ukuqeqeshwa okuhlangene ngezinqubomgomo zokulwa nenkohlakalo kubasebenzi abasha bemikhiqizo yethu emisha. Imiphumela yazo zonke lezi zikhathi zokuqeqesha ithathwe njengegculisayo.

Ukuqinisekisa ikhwalithi kubalulekile ezinqubweni zethu zokukhiqiza. Imikhiqizo yethu ingaphansi kokuhlolwa kokulawula ikhwalithi okuqinile, okusiza ukuqinisekisa ukuthi izinto ezihlangabezana nezimfuneko zekhwalithi zeQembu ezidayiselwa amakhasimende ethu. Amathimba ethu okulawula ikhwalithi anesibopho sezinqubo zokulawula ikhwalithi, ezihlanganisa ukuhlolwa kwesampula nokuhlolwa ukuze kuthuthukiswe ukulawulwa kwekhwalithi yabahlinzeki.

Sinohlelo lokuphatha ikhwalithi oluqinisekisiwe lwe-ISO9001 lokuqinisekisa ikhwalithi yemikhiqizo yethu ngenqubo yokukhiqiza esezingeni. Esigabeni se-R&D, ithimba lethu lamazinga lenza ukuhlola okuphelele nokuqinisekisa kwemikhiqizo nezinto zokwakha ukuze kuthuthukiswe amazinga afanele ukukhiqizwa ngobuningi. Kulo nyaka, siphinde sasebenzisa iziqondiso ezintsha zokuphatha zokupakishwa kwamabhokisi ezingubo kanye nemisebenzi yokwehlisa isitoreji. Ngo-2023, i-Standard Team yayidale futhi yabuyekeza izingcezu ezingu-22 zezindinganiso zekhwalithi yezingubo (okuhlanganisa ukugcwalisa okujwayelekile kwamabhizinisi angu-14 kanye namazinga okulawula angaphakathi angu-8) futhi yabamba iqhaza ekudwebeni izindinganiso zezwe eziyisi-6 zezimpahla zokugqoka kanye nokubukeza izindinganiso zikazwelonke ezingu-39, konke okuhloselwe ukuthuthukisa uhlelo lokuphatha ikhwalithi. .

NgoSepthemba 2023, i-Xtep yahlela iseshini yezingxoxo yokuthuthukisa ukuhlolwa kwe-physicochemical kwezinto ze-mesh ezisetshenziswa ezicathulweni, ngokubamba iqhaza kwabahlinzeki be-mesh, ochwepheshe, osonkontileka abancane, nabamele amafekthri emikhiqizo eqediwe. Ingxoxo yayigxile ezidingweni ezithile zokusebenzisa izinto ezintsha. I-Xtep igcizelele isidingo sokuhlola okuphelele nokuncishiswa kwezingozi ezingase zibe khona phakathi nesigaba sokuqala sokuklama, kanye nesidingo sokucwengisiswa ekukhethweni kwezinto ezingavuthiwe kanye nokusebenza kwenqubo, ngokubambelela ngokuqinile ezivumelwaneni ezimisiwe.

Kulo nyaka, i-Xtep ithole ukuqashelwa kwekhwalithi yomkhiqizo ezinhlanganweni ezahlukahlukene:

• Umqondisi Wesikhungo Sokuphathwa Kwekhwalithi ye-Xtep uklonyeliswe “Ngomuntu Othuthukile Emsebenzini Wokumisa,” okuthuthukisa amandla enkulumo ka-Xtep kumazinga emboni yendwangu nezingubo kanye nokuthuthukisa isithunzi somkhiqizo.
• I-Xtep's Apparel Testing Center ibambe iqhaza emqhudelwaneni wamakhono wokuhlola “I-Fibre Inspection Cup” obuhlelwe yi-Fujian Fiber Inspection Bureau. Onjiniyela bokuhlola abahlanu babambe iqhaza futhi bawina umklomelo wokuqala emqhudelwaneni wolwazi weqembu.

Esigabeni sokukhiqiza, amaqembu okuphatha ikhwalithi aqapha ikhwalithi nokuphepha kwezinto ezingavuthiwe nemikhiqizo eqediwe. Baphinde benze imisebenzi evamile yokulawula ikhwalithi enqubweni yokukhiqiza futhi bahlole ikhwalithi yomkhiqizo oqinile ukuze baqinisekise ukuthi imikhiqizo eqediwe evela kubahlinzeki bethu iyadlula izindinganiso zomzimba namakhemikhali ngaphambi kokulethwa kumakhasimende. Ngaphezu kwalokho, i-Xtep yenza ukuhlolwa kwesampula kwanyanga zonke kubahlinzeki bayo be-Tier 1 kanye ne-Tier 2. Izinto ezingavuthiwe, izinto ezinamathelayo, kanye nemikhiqizo eqediwe ithunyelwa ezindaweni zokucwaninga zezinkampani zangaphandle ezigunyazwe kuzwelonke njalo ngekota, iqinisekisa ukuthi imikhiqizo yokugcina ihambisana namazinga kazwelonke kanye nemithetho yekhwalithi yomkhiqizo kanye nezokuphepha.

Ukuze kuthuthukiswe ikhwalithi yomkhiqizo, Iqembu lisungule indilinga yokulawula ikhwalithi ekhethekile yezinto ezifana namabhantshi aphansi nezicathulo, okuvumela ukuthuthukiswa kwekhwalithi engaguquki ezigabeni ezithile zomkhiqizo. Ithimba liphinde lenze ukuhlaziya komkhiqizo okuncintisanayo ukuze lithuthukise amazinga omkhiqizo kanye nendlela yokuhlola kuyilapho lithuthukisa ikhwalithi yomkhiqizo nokunethezeka.

Ucwaningo lwesigameko

Ngo-2023, sahlela Ikamu Lokuqeqesha Imenenja Yesistimu Yekhwalithi ye-ISO9001, lapho bonke ababambiqhaza abangu-51 baphumelela ukuhlolwa futhi baklonyeliswa "Izinhlelo Zokuphatha Ikhwalithi - Isitifiketi Sangaphakathi Somcwaningi mabhuku we-QMS".

Iqembu liphinde lisebenzise izinqubo eziqinile zokulawula ikhwalithi yemikhiqizo ephuma ngaphandle, futhi imihlangano yanyanga zonke yokubuyekezwa kwekhwalithi iyaqhutshwa ukuze kuqinisekiswe ukuphathwa kwekhwalithi okufanele. Sihlala sithuthukisa amakhono abasebenzi bethu ekuphathweni kwekhwalithi yomkhiqizo, futhi sisekela abasebenzi bethu ukuthi babambe iqhaza ekuqeqeshweni okufana nokuqeqeshwa kwezinyathelo zokulwa nesikhunta okwenziwa yi-Micropak kanye nokuqeqeshwa kwezinqubo zokuhlola okwenziwa yi-SARRA. Ngo-2023, ukuthuthukisa ikhwalithi yomkhiqizo kanye nezinqubo zokukhiqiza, i-K·SWISS kanye ne-Palladium bethula imishini yokunyathelisa isikrini ezenzakalelayo, imishini ye-laser, imishini yekhwalithi ephezulu yokulutha ezenzakalelayo yekhompyutha, imishini yokuthunga esebenza ngekhompyutha, ukuphrinta kwedijithali, nezinye izinto zokusebenza nobuchwepheshe, kuyilapho kuqaliswa futhi. umugqa wokuhlanganisa ovalwe ngokugcwele eco-friendly.

Ukuze uhlale unolwazi ngempendulo yamakhasimende ethu, umnyango wethu wezokuthengisa uxoxa masonto onke neminyango yethu yokuphatha uchungechunge lokuhlinzeka futhi ithimba lethu lokuphatha ikhwalithi lizovakashela izitolo ezibonakalayo ukuze liqonde izitayela zemakethe nezidingo zamakhasimende.

Sizama ukusiza abahlinzeki bethu bakhe ukulawula ikhwalithi namandla okuphatha ukuze kuthuthukiswe ikhwalithi yomkhiqizo weQembu. Sinikeze ukuqeqeshwa ekuhloleni ulwazi kanye nokuthuthukiswa kwamakhono ochwepheshe kubahlinzeki bezinkampani zangaphandle kanye nezisebenzi zaselabhorethri, okulandelwa ukuhlola nezitifiketi. Lokhu kusize ukuthuthukisa izinhlelo zokuphatha ikhwalithi zabahlinzeki bethu futhi ekupheleni kuka-2023, amalabhorethri abahlinzeki abangu-33 ayeseqinisekisiwe, ahlanganisa abahlinzeki bezingubo, ukuphrinta, izinto zokwakha, nezisetshenziswa.

Silethe ukuqeqeshwa kwesitifiketi se-FQC/IQC kubahlinzeki be-Tier 1 kanye ne-Tier 2 ukuze sikhuthaze ukuzilawula ngekhwalithi ye-supply chain, sithuthukise amazinga omkhiqizo, futhi sisekele ukukhula kwe-supply chain. Ukwengeza, sihlele izikhathi zokuqeqesha eziyi-17 ngezindinganiso zekhwalithi yezingubo, sabandakanya abameleli ababalelwa ku-280 bangaphakathi nabangaphandle.

Kwa-Xtep, sisebenzisa indlela yokuqala umthengi, eqinisekisa ukuxhumana okuvulekile namakhasimende ethu ukuze ahlangabezane nezidingo zawo. Sisingatha izikhalazo ngendlela ehlelekile ngokubeka izimiso zesikhathi, ukuqapha inqubekelaphambili, futhi sisebenzela ukuthola izixazululo ezivumelanayo ukuze sithuthukise ukwaneliseka kwamakhasimende.

Senze amaphrothokholi okukhunjulwa komkhiqizo nezinkinga zekhwalithi. Uma kwenzeka kukhunjulwa okubalulekile, Isikhungo sethu Sokuphathwa Kwekhwalithi senza uphenyo olunzulu, imibiko etholiwe kubaphathi abakhulu, kanye nezinyathelo zokulungisa ezithathwayo ukuze kuvinjelwe ukwenzeka kwesikhathi esizayo. Ngo-2023, asizange sibe nokukhumbula okubalulekile ngenxa yokukhathazeka kwezempilo noma ukuphepha. Siqinisekisa amakhasimende ngokulungiswa, ukushintshwa, noma ukubuyiswa kokuthengiswa kwemikhiqizo yasendaweni, futhi i-Xtep core brand iqalise uhlelo oluqinile lokubuyisela umkhiqizo, ngeNqubomgomo yethu YokuBuyisa Nokushintshanisa ebanzi ivumela ukwamukelwa okungenamibandela kwemikhiqizo egugile.

I-“400 Hotline” yethu ezinikele iyindawo yokuqala yokuxhumana yezikhalazo zamakhasimende. Izikhalazo ziyarekhodwa, ziqinisekiswe, futhi ngokuvamile ziyaphendulwa zingakapheli izinsuku zebhizinisi ezingu-2, ngezinsiza ezithile zibekelwe ukubhekana nezindaba ezingazodwana eziyinkimbinkimbi ngokwemvelo. Isibalo sezikhalazo ezatholwa ngo-“400 Hotline” ngo-2023 sasingu-4,7556. Siphinde futhi sishayele nyanga zonke ukukala ukwaneliseka kwamakhasimende futhi simeme impendulo kubo bonke abasebenzisi be-“400 Hotline”. Ngo-2023, sazuza izinga lokwaneliseka elingama-92.88%, elingaphezu komgomo wokuqala owawuhlosiwe wama-90%.

⁶Kube nokwenyuka okuphawulekayo kwenani lezikhalazo zamakhasimende, okugqugquzelwa kakhulu ukukhuphuka kokuthengiswa kwemikhiqizo phakathi nonyaka. Kodwa-ke, isilinganiso sezikhalazo kumibuzo isiyonke sehlile uma siqhathaniswa no-2022.