Ulawulo lwekhonkco lonikezo

IQela lizimisele ukwandisa iinzame zethu zozinzo kwikhonkco lonikezelo olubanzi. Sisebenzisa impembelelo yethu njengophawu oluphambili lwezemidlalo olunothungelwano olubanzi losasazo kwaye sisebenzise amandla ethu okuthenga ukukhuthaza izenzo zoshishino oluzinzileyo lwababoneleli. Ngokudibanisa indlela ehambelana ne-ESG kuvavanyo lweQela lwababoneleli abanokubakho nabakhoyo, siqinisekisa ukuba amahlakani othungelwano lonikezelo azalisekisa iimfuno zethu zozinzo. Nceda ujonge kwiSupplier Corporate Corporate Management Manual ngezantsi ngeenkcukacha ezithe vetshe.

Ukujongana neenkxalabo zabachaphazelekayo malunga nomgangatho wemveliso kunye nokhuseleko, iQela liphumeza imilinganiselo eyahlukeneyo yokulawula umgangatho wemveliso, kubandakanywa ukubeka iliso rhoqo kunye nokuvavanya ukusebenza kwababoneleli. Amanyathelo okuqala ahlukeneyo aqinisekisa ukuguquguquka kweemveliso ezikumgangatho ophezulu kwaye zinciphisa umngcipheko wokukhumbula izinto ezinkulu.

Njengophawu lwezemidlalo oluphambili, sizinikele ekwandiseni iinzame zethu zozinzo kulo lonke unikezelo lwethu. Ukusebenzisa ubunkokeli bethu bemarike kunye namandla okuthenga, sikhuthaza ababoneleli ukuba bamkele izenzo ezizinzileyo. Ukuqinisekisa ukuba abaniki-nkonzo bayahambelana neemfuno zethu zozinzo, siye sadibanisa indlela ye-ESG kuvavanyo lwethu lwababoneleli kwabo baza kuba ngababoneleli kunye nabakhoyo.

NgoMeyi ka-2023, iQela lihlaziye iNcwadana yoLawulo lokuSebenza koMboneleli weNtlalo ngokuhambelana neSikhokelo sokuBonelela ngoNyango lweCSR yaseTshayina kunye neemfuno ezifanelekileyo zolu shishino ukuze kuphunyezwe ngcono uzinzo kunye namaqabane alo abalulekileyo oshishino. Incwadi ngoku iyafumaneka kwiwebhusayithi yeXtep.

Imveliso yethu ixhomekeke kakhulu kwizinto ezibonelelwa ngababoneleli bethu, esiphuma kubo uninzi lwamacandelo emveliso yethu. Ukusukela ngo-2023, i-69% yezihlangu zethu kunye nama-89% okwenziwa kweempahla zethu zakhutshwa ngaphandle. IQela lizibandakanya nababoneleli abangama-573 kwihlabathi liphela, kunye nama-569 e-Mainland China kunye naba-4 baphesheya kweelwandle.

Sihlela ababoneleli bethu ngokwemigangatho eyahlukeneyo ukuqonda ngcono isiseko sethu sobonelelo. Ukomeleza ulawulo lomngcipheko kulo lonke unikezelo lwethu, sineenkcazo ezisulungekileyo zokuhlelwa kwababoneleli kulo nyaka ngokwandisa umda weSigaba 2 kunye nokubandakanya ababoneleli ngemathiriyeli ekrwada njengeNqanaba lesi-3. Ukusukela ekupheleni konyaka, sinababoneleli beNqanaba loku-1 abali-150 kunye nababoneleli beNqanaba lesi-2 abangama-423. . Ukuqhubela phambili, ukuphuculwa kothethathethwano nabaxhasi beNqanaba lesi-3 kuhlala kugxininiso njengoko sifuna ukwandisa imisebenzi ezinzileyo.

Uthungelwano lwethu lonikezelo lubandakanya imingcipheko eyahlukahlukeneyo yokusingqongileyo neyentlalo, kwaye siphumeza iinkqubo zokuthenga ezibanzi, ezinobulungisa neziselubala ukunciphisa imingcipheko enjalo. Iziko loLawulo lwababoneleli kunye namaqela azinikeleyo avela kwiimpawu ezahlukeneyo asebenza ngokusondeleyo nababoneleli ukuqinisekisa ukusebenza okuphezulu. Sikhuthaza bonke ababoneleli-nkonzo, amahlakani ezoshishino, kunye namaqabane ukuba abambelele kwimigangatho yokusingqongileyo, ezentlalo, kunye nezenzo zoshishino ezisesikweni ezihambelana neemfuno zeQela. Zonke ezi mfuno zibonakalisiwe kwiKhowudi yethu yokuziPhatha yababoneleli kunye neNcwadi yoLawulo lwababoneleli, kwaye silindele ukuba amahlakani ethu ahambisane nazo kwintsebenziswano yethu yonke.

Sibavavanya ngokungqongqo bonke abo banokuba ngabaniki-nkonzo ngokusebenzisa isiqinisekiso sokuqala kunye nophononongo lothotyelo olwenziwa liZiko loLawulo lwaBaboneleli (Supplier Management Centre) (SMC), kwaye ababoneleli abaphumelele olu vavanyo lokuqala baya kuxhomekeka kuphicotho-zincwadi olwenziwa kwisiza olwenziwa ngabasebenzi abaqeqeshiweyo njengabaphicothi-zincwadi bangaphakathi abasuka kwikhonkco lethu lobonelelo. uphuhliso, ulawulo lomgangatho, kunye namasebe okusebenza. Olu hlolo lwendawo lusebenza kubaboneleli ababandakanya abo babonelela ngemathiriyeli ekrwada yezihlangu kunye nempahla, izixhobo ezincedisayo kunye nokupakishwa, ukuveliswa kweempahla ezigqityiweyo, ukuveliswa kweempahla ezigqityiweyo. Iimfuno ezifanelekileyo ziye zaxelwa kubaboneleli ngeKhowudi yethu yokuziPhatha yababoneleli.

Ngo-2023, siye saziphakamisa iimfuno zethu zophicotho loxanduva loluntu kwinqanaba lokwamkelwa kwabaxhasi ukuze sihlole ababoneleli abasilelayo ukuhlangabezana neemfuno zethu zoxanduva loluntu. Apha enyakeni, siye sazisa ababoneleli abatsha abangama-32 abatsha abasesikweni nabexeshana kuthungelwano lwethu, kwaye salile ukwamkelwa kwababoneleli ababini ngenxa yeenkxalabo zokhuseleko. Abaniki-nkonzo baceliwe ukuba bajongane kakuhle kwaye balungise imingcipheko yokhuseleko echongiweyo kwiinkqubo ezingaphezulu zokwamkelwa kwababoneleli.

Kubathengisi baphesheya kweelwandle, sityumba ababoneleli beqela lesithathu ukuba benze uphicotho-zincwadi olubandakanya imiba efana nokusebenza ngesinyanzelo, impilo nokhuseleko, ukusetyenzwa kwabantwana, imivuzo kunye nezibonelelo, iiyure zokusebenza, ucalucalulo, ukukhuselwa kwendalo kunye nokuchasana nobunqolobi.

Ababoneleli abakhoyo bakwavavanywa ngokuphononongwa kwamaxwebhu, uhlolo kwindawo, kunye nodliwano-ndlebe lwabasebenzi. Phakathi kuka-Okthobha noDisemba ka-2023, uhlobo oluphambili lwe-Xtep luqhube uvavanyo lonyaka kubo bonke ababoneleli bempahla abakhulu kunye neemveliso ezigqityiweyo, okubandakanya ngaphezu kwe-90% yababoneleli bethu abangundoqo beTier 1. Uphicotho-zincwadi lweSigaba 2 kubathengisi bezinto eziphathekayo luya kuqala ngo-2024.

Ababoneleli abangama-47 beSigaba soku-1 be-Xtep core brand baphicothwa, kuquka abo benza iimpahla, izihlangu, nezinto ezihonjisiweyo. I-34% yababoneleli abavavanyiweyo igqithile kwiimfuno zethu, ngelixa i-42% ifikelele kwiikhrayitheriya kwaye i-23% isebenze ngaphantsi kwesilindeleyo. Ukwanda kwabaniki-nkonzo abangafikeleliyo esikulindeleyo kubangelwe ikakhulu kukuphuculwa kwemigangatho yovavanyo, kwaye phakathi kwaba baboneleli abathathu kubo baye banqunyanyiswa emva kovavanyo olongezelelweyo. Ababoneleli abaseleyo abangazange bafezekise ebesikulindele baceliwe ukuba baphumeze ulungiso phambi kokuphela kukaJuni ka-2024.

Kwiimpawu ezintsha, siqhuba uphicotho lonyaka lomntu wesithathu kwiimveliso zezihlangu, sigxile kumalungelo oluntu kunye nokuchasana nobunqolobi. Sivelisa ingxelo yovavanyo rhoqo ngonyaka. Nakuphi na ukungathotyelwa okuchongiweyo kuya kunxibelelana nababoneleli ngolungiso olulindelekileyo ngexesha elibekiweyo. Uphicotho lwesibini luya kwenziwa ukuqinisekisa ukusebenza ngempumelelo kwamanyathelo okulungisa, kwaye ababoneleli abangenako ukuhlangabezana neemfuno nemigangatho yoshishino yeQela banokupheliswa. Ngo-2023, bonke ababoneleli beempawu ezintsha baphumelele uvavanyo.

Iikhrayitheriya zokureyitha nokusebenzisa iziphumo zovavanyo loxanduva loluntu zishwankathelwa ngolu hlobo lulandelayo:

Ukuxhasa ababoneleli ngeenkonzo ekufezekiseni okulindelwe liQela malunga nokusebenza kwemekobume nentlalo, sithe gqolo sithethathethana nababoneleli bethu ukuze baqonde imida yabo kwaye sibaxhobise ngezakhono nolwazi oluyimfuneko ekusebenzeni ngcono kweESG. Olu thethathethwano lukwavumela ukuba kuchongwe kwaye kuncitshiswe imingcipheko enokubakho kokusingqongileyo neyentlalo ecaleni kwekhonkco lonikezelo.

Apha enyakeni, siye saqhuba uqeqesho lwe-ESG kubameli abasuka kuluhlu lwethu lwezihlangu kunye nababoneleli bempahla. Bebonke bangama-45 abameli ababoneleli abathe bazimasa kwezi seshini, apho sigxininise ulindelo lwethu kwizenzo zentlalo nezokusingqongileyo kunye nokukhuthaza ulwazi lwababoneleli malunga nokuzinza kwekhonkco lonikezelo.

Ukongeza, siye sabandakanya iingcali zeqela lesithathu ukuba ziququzelele uqeqesho oluthe gqolo kwimiba ye-ESG kubaboneleli bethu baphesheya kweelwandle. Ngaphaya koko, sinikezele ngoqeqesho olumanyeneyo kwimigaqo-nkqubo yokulwa urhwaphilizo kubasebenzi abatsha beempawu zethu ezintsha. Iziphumo zazo zonke ezi seshoni zoqeqesho zibonwe njengezanelisayo.

Ukuqinisekiswa komgangatho kubalulekile kwiinkqubo zethu zemveliso. Iimveliso zethu ziphantsi kovavanyo lolawulo olungqongqo, olunceda ekuqinisekiseni ukuba kuphela izinto ezihlangabezana neemfuno zomgangatho weQela ezithengiswa kubathengi bethu. Amaqela ethu olawulo lomgangatho anoxanduva lweenkqubo zolawulo lomgangatho, ezibandakanya uvavanyo lwesampulu kunye nokuhlola ukomeleza ulawulo lomgangatho wababoneleli.

Sinenkqubo yolawulo oluqinisekisiweyo ye-ISO9001 yokuqinisekisa umgangatho weemveliso zethu ngokwenkqubo yemveliso esemgangathweni. Kwinqanaba le-R&D, iqela lethu lemigangatho liqhuba uvavanyo olucokisekileyo kunye nokuqinisekiswa kweemveliso kunye nezixhobo zokuphuhlisa imigangatho efanelekileyo kwimveliso yobuninzi. Kulo nyaka, sikwaphumeze imigaqo emitsha yolawulo yokupakishwa kweebhokisi zempahla kunye nokusebenza kokugcinwa phantsi. Ngo-2023, iQela leMigangatho lenze kwaye lihlaziywe imigangatho ye-22 yemigangatho yemigangatho yempahla (kubandakanywa ne-14 yokufayilisha yemigangatho yeshishini kunye nemigangatho ye-8 yolawulo lwangaphakathi) kwaye ithathe inxaxheba ekuqulunqeni imigangatho ye-6 yempahla yelizwe kunye nokuhlaziya imigangatho ye-39 yelizwe, yonke ijolise ekuphuculeni inkqubo yokulawula umgangatho. .

NgoSeptemba ka-2023, i-Xtep yaququzelela iseshoni yengxoxo yokuphucula uvavanyo lwe-physicochemical lwemathiriyeli ye-mesh esetyenziswa kwizihlangu, ngokuthatha inxaxheba kubaboneleli be-mesh, amagcisa, iikontraka ezingaphantsi, kunye nabameli abavela kwiifektri zemveliso ezigqityiweyo. Ingxoxo yagxila kwiimfuno ezikhethekileyo zokusetyenziswa kwezinto ezintsha. I-Xtep igxininise imfuneko yovavanyo olubanzi kunye nokunciphisa iingozi ezinokuthi zibe kho ngexesha lesigaba sokuqala soyilo lophuhliso, kunye nemfuneko yokuphucula ekukhetheni imathiriyeli ekrwada kunye nokusebenza kwenkqubo, ngokubambelela ngokungqongqo kwiiprothokholi ezisekiweyo.

Kulo nyaka, iXtep ifumene ukuqondwa komgangatho wemveliso kwimibutho eyahlukeneyo:

• UMlawuli weZiko loLawulo loMgangatho weXtep wawongwa “ngoMntu oPhezulu kuMsebenzi woMgangatho,” ephucula amandla entetho kaXtep kwimigangatho yoshishino lwamalaphu kunye nempahla kunye nokuphucula isidima sohlobo.
• IZiko loVavanyo lweZinxibo laseXtep lithathe inxaxheba kukhuphiswano lwezakhono zovavanyo lwe-“Fibre Inspection Cup” oluququzelelwa yiFujian Fiber Inspection Bureau. Iinjineli zovavanyo ezintlanu zithathe inxaxheba zaza zaphumelela ibhaso lokuqala kukhuphiswano lolwazi lweqela.

Kwinqanaba lokuvelisa, amaqela olawulo lomgangatho abeka iliso umgangatho kunye nokhuseleko lwezinto ezibonakalayo kunye neemveliso ezigqityiweyo. Baphinda benze imisebenzi yokulawula umgangatho rhoqo kwinkqubo yokuvelisa kwaye baqhube uhlolo olungqongqo lwekhwalithi yemveliso ukuqinisekisa ukuba iimveliso ezigqityiweyo ezivela kubaboneleli bethu ziyadlula imigangatho yomzimba kunye neekhemikhali ngaphambi kokuba zihanjiswe kubathengi. Ukongeza, iXtep iqhuba uvavanyo lwesampulu yenyanga kubaboneleli bayo beTier 1 kunye neTier 2. Impahla ekrwada, izinto zokuncamathelisa, kunye neemveliso ezigqityiweyo zithunyelwa kwiilabhoratri zelizwe lesithathu eziqinisekisiweyo kwikota nganye, ziqinisekisa ukuba iimveliso zokugqibela zihambelana nemigangatho yelizwe kunye nomgangatho wemveliso kunye nemithetho yokhuseleko.

Ukuphucula umgangatho wemveliso, iQela liseke isangqa esikhethekileyo solawulo lomgangatho wezinto ezifana neebhatyi eziphantsi kunye nezihlangu, nto leyo evumela uphuculo oluzinzileyo lomgangatho kumacandelo athile emveliso. Iqela likwaqhuba uhlahlelo lwemveliso olukhuphisanayo lokwandisa imigangatho yemveliso kunye neendlela zokuvavanya ngelixa liphakamisa umgangatho wemveliso kunye nokuthuthuzela.

Into yokuphonononga

Ngo-2023, siye saququzelela i-ISO9001 Quality System Manager Training Camp, apho bonke abathathi-nxaxheba be-51 baphumelele uvavanyo kwaye banikezelwa "IiNkqubo zoLawulo loBulunga - iSatifikethi soMphicothi-zincwadi wangaphakathi weQMS".

Eli qela likwanyanzelisa iinkqubo ezingqongqo zolawulo lomgangatho wemveliso ephuma ngaphandle, kwaye iintlanganiso zenyanga zophononongo lomgangatho ziyaqhutywa ukuqinisekisa ulawulo olululo lomgangatho. Sihlala siphucula amandla abasebenzi bethu kulawulo lomgangatho wemveliso, kwaye sixhasa abasebenzi bethu ukuba bathathe inxaxheba kuqeqesho olufana noqeqesho lwamanyathelo okulwa nokungunda yiMicropak kunye noqeqesho lweenkqubo zovavanyo yiSATRA. Ngo-2023, ukuphucula umgangatho wemveliso kunye neenkqubo zokuvelisa, i-K · SWISS kunye nePalladium yazisa oomatshini bokuprinta isikrini, oomatshini belaser, oomatshini bokuthunga bekhompyuter abakumgangatho ophezulu, oomatshini bokuthunga bekhompyuter, ushicilelo lwedijithali, kunye nezinye izixhobo kunye nobuchwepheshe, ngelixa bephumeza. umgca wokuhlanganisa ovalelwe ngokupheleleyo we-eco-friendly.

Ukuhlala unolwazi malunga nengxelo yabathengi bethu, isebe lethu lezentengiso lixoxa veki nganye kunye namasebe olawulo lokubonelela kunye neqela lethu lolawulo lomgangatho liza kundwendwela iivenkile ezibonakalayo ukuqonda iintsingiselo zeemarike kunye neemfuno zabathengi.

Sisebenza ngokuqhubekayo sibanceda ababoneleli bethu ukuba bakhe ulawulo lomgangatho kunye namandla okulawula ukukhuthaza umgangatho wemveliso weQela. Sinikezele ngoqeqesho kulwazi lovavanyo kunye nokwandiswa kwezakhono zobuchwephesha kubanikezeli bentsebenziswano bangaphandle kunye nabasebenzi baselabhoratri, kulandelwa luvavanyo kunye neziqinisekiso. Oku kuncede ekuphuculeni iinkqubo zolawulo lomgangatho wababoneleli bethu kwaye ekupheleni kuka-2023, iilabhoratri zababoneleli ezingama-33 sele ziqinisekisiwe, ezigquma impahla, ushicilelo, imathiriyeli, kunye nababoneleli bezixhobo.

Sihambise uqeqesho lwesatifikethi se-FQC/IQC kubaxhasi beSigaba 1 kunye neSigaba se-2 ukukhuthaza ukuzilawula kumgangatho wokubonelela, ukuphucula imigangatho yemveliso, kunye nokuxhasa ukukhula kobonelelo olunenzuzo. Ukongeza, siye saququzelela iiseshoni zoqeqesho ezili-17 ngemigangatho yomgangatho wempahla, sibandakanya malunga nama-280 abameli bangaphakathi nabangaphandle.

E-Xtep, samkela indlela yokuqala yabathengi, siqinisekisa unxibelelwano oluvulekileyo nabathengi bethu ukuhlangabezana neemfuno zabo. Sizisingatha ngocwangco izikhalazo ngokumisela amaxesha okusombulula, ukubeka iliso kwinkqubela phambili, kunye nokusebenzela izisombululo ezivumelanayo ukunyusa ukwaneliseka kwabathengi.

Siye saseka iiprothokholi zokukhumbula imveliso kunye nemiba yomgangatho. Kwimeko apho kukho ukukhunjulwa okubalulekileyo, iZiko loLawulo loMgangatho liqhuba uphando olunzulu, iingxelo ngeziphumo zophando kubaphathi abaphezulu, kunye namanyathelo okulungisa athatyathiweyo ukuthintela ukwenzeka kwekamva. Ngo-2023, asizange siphinde sikhumbule ngenxa yempilo okanye iinkxalabo zokhuseleko. Siqinisekisa abathengi ngokulungisa, ukutshintshwa, okanye ukubuyiswa kweentengiso zeemveliso zasekuhlaleni, kwaye i-Xtep core brand iphumeze inkqubo yokubuyisela imveliso eyomeleleyo, kunye noMgaqo-nkqubo wethu wokuBuyisa noTshintshiselwano obanzi uvumela ukwamkelwa ngokungenamiqathango kweemveliso ezigugileyo.

I-"400 Hotline" yethu ezinikeleyo yindawo yokuqala yokuqhagamshelana nezikhalazo zabathengi. Izikhalazo ziyarekhodwa, zingqinisiswe, kwaye ziphendulwe ngokwesiqhelo phakathi kweentsuku ezi-2 zokusebenza, kunye nezibonelelo ezithile ezibekelwe ukujongana neemeko ezintsonkothileyo ngokwendalo. Inani lezikhalazo ezifunyenwe nge-"400 Hotline" ngo-2023 yayiyi-4,7556. Sikwaqhuba ii-callbacks zenyanga nenyanga ukujonga ukwaneliseka kwabathengi kunye nokumema impendulo kubo bonke abasebenzisi be-"400 Hotline". Ngo-2023, sifumene ireyithi yokwaneliseka engama-92.88%, engaphezulu kunoko bekujoliswe kuko kwasekuqaleni kwama-90%.

⁶Kubekho ukwanda okuqaphelekayo kwinani lezikhalazo zabathengi, okuqhutywa ikakhulu kukunyuka kwentengiso yemveliso apha enyakeni. Nangona kunjalo, umlinganiselo wezikhalazo kwimibuzo epheleleyo wehlile xa uthelekisa no-2022.